Uber passenger shares the 'most polite' reply from cab driver after ride cancellation: 'Sorry, forgive me, cannot come because...'

A resident of Borivali, Mumbai, recently booked an Uber to Hiranandani, fully expecting the usual hurdles commuters often face—abrupt cancellations and unfriendly drivers. However, this experience turned out to be quite different. The driver declined the trip with unusual politeness, sending along a heartfelt apology instead of the expected silence or rude remark.

Courtesy That Touched Hearts

This small yet meaningful gesture quickly warmed the hearts of many online. The passenger decided to share the incident on the India Social subreddit, uploading a screenshot of the driver’s message. In the note, the cabbie explained that the fare displayed by the app was only Rs 250, while the journey to Hiranandani would take about an hour and a half. He admitted that after accounting for the distance and time, the trip would leave him with almost no earnings, and therefore he would not be able to take the ride. He ended the message with an earnest apology.

Social Media Applauds His Honesty

The post rapidly gained attention and sparked wide conversations on empathy, honesty, and clear communication. Many Reddit users were touched by the sincerity of the driver, noting that it is rare to see someone decline work with such grace. Several members expressed admiration for his humanity, blessing him for his transparency and kind words.

Community Response of Respect

One user noted that people like him inspire goodwill, while another emphasized that clarity and politeness save both time and frustration for passengers. Others highlighted how this behavior should be normalized among more drivers, since it shows respect to both sides.

Offers of Support From Strangers

The wave of positive sentiment didn’t end there. Some commenters even declared they would willingly pay extra for such genuine behavior. One person said they would happily offer double the fare for a message so thoughtful, calling the driver a true gentleman raised with strong values. Others mentioned they would cancel the trip themselves to ensure the driver didn’t lose money, reinforcing the idea that kindness often sparks kindness in return.