Martin Lewis warns 'nothing to do with me' after complaints from money savers

Martin Lewis has warned readers that his MoneySavingExpert.com website team would never cold call you or knock at your door, after receiving complaints from readers.

The MSE founder has said that anyone calling or knocking on your door claiming to be from his website is lying. He went on to explain that MSE would never cold call you, or send people to your home. It comes after news of a £200 payment for state pensioners born before 1959 to be made soon.

Martin Lewis said: “These cold callers are nothing to do with MoneySavingExpert and nothing to do with me. I'm not a fan of cold calling in general – the right way to do it is to do a full market comparison, not have someone trying to flog products at your door or on the phone. So it is more than a little galling if people think I'm behind this.

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“If anyone contacts you out of the blue offering savings on energy, broadband or anything else, the best thing to do is just politely decline. And if they claim I or MSE have anything to do with them – they're lying. Don't touch them with a bargepole.”

One MSE reader shared their experience, saying: "A number has been repeatedly calling me every day, claiming to be from MoneySavingExpert, offering me quotes for cheaper energy tariffs.

"They are very pushy and will not take no for an answer, and I cannot get them to stop calling me. Are these legitimate calls?"

If you keep receiving calls from a certain number, you may be able to block it by going into your phone settings. You can register with the Telephone Preference Service for free to stop marketing calls.

To deter people from knocking on your door, you can download a free "no cold callers" sign from MSE.

How to report scams

Make sure you report scams and fraud to Action Fraud by calling 0300 123 2040, or through the Action Fraud website.

If you're in Scotland, report a scam through Advice Direct Scotland on 0808 164 6000 or on the Advice Direct Scotland website. You can also report scams to Police Scotland on 101.

For scam emails, forward them to report@phishing.gov.uk, and for scam text messages, forward them to 7726 for free. You can report dodgy websites to the National Cyber Security Centre.

If you suspect a scammer is calling you, hang up immediately and search for the contact details online of the place you're supposedly being called from.

Never call back the number provided by the caller. Contact your bank straight away if you think a fraudster has got access to your account. You can call the 159 hotline, which will connect you to your bank.